/
Insights

Insights

Owned by Helen Griffith
Last updated: Jan 22, 2024

The Insights products area in the Vonage Contact Center admin portal contains three insights products — Team Monitoring, Real-time Analytics, and Historical Analytics. Currently, Insights also contains one legacy product — Real Time (legacy).

The three insights products share several common user interface elements. For information, see Accessing and navigating Insights products.

In this section

Related content

Support and documentation feedback

For general assistance, please contact Customer Support.

For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.