| Title: | Extended agent presence (cases) in Unite | |
|---|---|---|
| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Jun 16, 2016 |
| Last Changed by: | Helen Griffith | Jan 22, 2024 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/QgDqC | |
| Export As: | Word · PDF | |
Incoming Links
|
Vonage Contact Center Product Documentation (2)
Transferring a case to another agent or service in Unite Using multi-interaction routing |
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Outgoing Links
|
Vonage Contact Center Product Documentation (3)
_Images ContactWorld Unite
_ExcerptUniteCaseRoutingDeprecated _Images ContactWorld |