Title: Workforce Management (WFM)  
Owner: Helen Griffith
Creator: Helen Griffith Dec 08, 2021
Last Changed by: Helen Griffith Sept 06, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/CAGf1
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Vonage Contact Center APIs (3)
    Page: FAQ (Insights Stats API)
    Page: Release notes v3 (Insights Stats API)
    Page: Resources (Insights Stats API)
Hierarchy
Children (3)
    Page: Get WFM agent states
    Page: Get WFM queue activity
    Page: Get WFM queue metrics
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