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Date of release

Summary

Improvements to Connect component in Lightning Experience

Agent changes

Resolves an error which occurred when Connect was added to a Record Page in Lightning Experience. The error presented the agent with a popup with the following text:

A Component Error has occurred!

[Cannot read property 'activeEntryPresentedFocusObjectId' of undefined]

Dependencies

NewVoiceMedia in Salesforce 19.112 or greater.

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