Release Notes for version 19.124 of Connect (Bugfix)
Date of release
Summary
Improvements to Connect component in Lightning Experience
Agent changes
Resolves an error which occurred when Connect was added to a Record Page in Lightning Experience. The error presented the agent with a popup with the following text:
A Component Error has occurred!
[Cannot read property 'activeEntryPresentedFocusObjectId' of undefined]
Dependencies
Vonage Contact Center in Salesforce 19.112 or greater.