Vonage Contact Center and Vonage Business Communications integration
Integrating Vonage Contact Center (VCC) and Vonage Business Communications (VBC) provides the following features:
VCC and VBC shared directory
ContactPad and VBC presence (on/off hook) synchronization
Optional display of ContactPad in the VBC application
For more information about these features, see Overview of Vonage Contact Center and Vonage Business Communications integration.
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