Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 10 Next »

Using Unite, you can accept interactions from various channels: email, social media including Twitter and Facebook, SMS, and so on. You can then assign the interactions to the most appropriate agents.


What can we help you with today? 






General features

Getting started

Using

Show all


Configuring

Show all




Case statuses and routing actions

Show all


Routing and route plans

Show all


Workflow rules

Show all




 

Interactions (cases)

Show all




  • No labels
Support and documentation feedback

For general assistance, please contact Customer Support.

For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.