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If you do not have auto-answer enabled for your account, Accept and Reject buttons appear in ContactPad.
To cancel the call, click Reject. The call ends.
To continue with making the call, click Accept. The Accept button may change briefly to an Accepting button and you hear ringing until you are connected to the target number or agent. The Accept, or Accepting, and Reject buttons are replaced with Hangup and mute buttons.
- If you have auto-answer enabled for outbound calls for your account, Hangup and mute (a microphone icon) buttons appear in ContactPad and you hear ringing until you are connected to the target number or agent.
If you have turned on the feature and connected a Jabra headset to WebRTC, you can alternatively accept the call using the controls on your headset. For information about controlling a call using a Jabra headset, see Controlling a WebRTC call using compatible headset.
If the person you are calling answers their phone, you are connected to the target number. You can hear the person who answers the phone through the speakers that you have configured and that person can hear you when you speak into your microphone.
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