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To receive an inbound call using ContactPad with WebRTC, you must set your status in ContactPad to Ready.

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You can use the buttons in ContactPad to accept the incoming call.

  • If you do not have auto-answer enabled for your account, Accept and Reject buttons appear in ContactPad.
    • To ignore the call, click Reject. The call ends.
    • To answer the call, click Accept. The Accept button may change briefly to an Accepting button after which you are connected to the caller. The Accept, or Accepting, and Reject buttons are replaced with Hangup and mute buttons.
  • If you have auto-answer enabled for inbound calls for your account, Hangup and mute (a microphone icon) buttons appear in ContactPad and you are automatically connected to the caller

If you have turned on the feature and connected a Jabra headset to WebRTC, you can alternatively accept the call using the controls on your headset. For information about controlling a call using a Jabra headset, see Controlling a WebRTC call using compatible headset.

When you are connected to the caller, you can hear the caller through the speakers that you have configured and the caller can hear you when you speak into your configured microphone.

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