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If you do not have auto-answer enabled for your account, Accept and Reject buttons appear in ContactPadthe WebRTC control panel.
To cancel the call, click Reject. The call ends.
To continue with making the call, click Accept. The Accept button may change briefly to an Accepting button and you hear ringing until you are connected to the target number or agent. The Accept, or Accepting, and Reject buttons are replaced with Hangup and mute buttons.
Info If you are using ContactPad Refresh, only Accept will appear in the WebRTC control panel. To cancel the call, click End in ContactPad. To continue making the call, click Accept. The Accept button is replaced with mute, End, and keypad buttons.
If you have auto-answer enabled for outbound calls for your account, Hangup and mute (a microphone icon) buttons
appear in ContactPadappear in the WebRTC control panel and you hear ringing until you are connected to the target number or agent.
Info If you are using ContactPad Refresh, mute, End, and keypad buttons appear in the WebRTC control panel.
If you have turned on the feature and connected a Jabra headset to WebRTC, you can alternatively accept the call using the controls on your headset. For information about controlling a call using a Jabra headset, see Controlling a WebRTC call in ContactPad using compatible headset.
If the person you are calling answers their phone, you are connected to the target number. You can hear the person who answers the phone through the speakers that you have configured and that person can hear you when you speak into your microphone.
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