Page Information

Title:	Receiving inbound calls using Vonage Contact Center in Salesforce
Owner:	Helen Griffith
Creator:	Helen Griffith	Jul 01, 2014
Last Changed by:	Dawid Wietrzykowski	Apr 06, 2020
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/yDe_DQ
Export As:	Word · PDF

Vonage Contact Center PILOT Product Documentation for Summer '21 (2)     Page: ContactPad in Salesforce     Page: Saving a case for later in Unite

Children (2)
    Page: Opening a Salesforce record relating to a caller
    Page: Opening a Case record relating to a call

• starting_cw4sf
• using_cw4sf
• calls_cw4sf

Time	Editor
Apr 06, 2020 16:29	Dawid Wietrzykowski	View Changes
Apr 06, 2020 11:20	Dawid Wietrzykowski	View Changes
Mar 17, 2020 13:21	Helen Griffith	View Changes
Mar 08, 2018 11:00	Helen Griffith	View Changes
Feb 02, 2018 14:39	Helen Griffith

Vonage Contact Center PILOT Product Documentation for Summer '21 (4)     Page: Opening a Salesforce record relating to a caller     Page: Logging a call during the call     Page: Making and receiving calls in ContactPad     Page: Opening a Case record relating to a call