Title: | Using Unite | |
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Owner: | Helen Griffith | |
Creator: | Helen Griffith | Mar 04, 2015 |
Last Changed by: | Helen Griffith | Jan 22, 2024 |
Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/Dzq_DQ | |
Export As: | Word · PDF |
Hierarchy
Children (10)
Viewing case details in Unite
Adding to and changing case details in Unite
Responding to a case in Unite
Changing the status of a case in Unite
Saving a case for later in Unite
Retrieving a parked case in Unite
Transferring a case to another agent or service in Unite
Releasing a case in Unite
ContactPad with Unite
Transferring an interaction in Unite
Viewing case details in Unite
Adding to and changing case details in Unite
Responding to a case in Unite
Changing the status of a case in Unite
Saving a case for later in Unite
Retrieving a parked case in Unite
Transferring a case to another agent or service in Unite
Releasing a case in Unite
ContactPad with Unite
Transferring an interaction in Unite
Labels
Global Labels (2)
Outgoing Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (1)
_ExcerptUniteCaseRoutingDeprecated
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