Title: | Unite overview | |
---|---|---|
Owner: | Helen Griffith | |
Creator: | Helen Griffith | Mar 04, 2015 |
Last Changed by: | Helen Griffith | Jan 22, 2024 |
Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/Fjq_DQ | |
Export As: | Word · PDF |
Hierarchy
Labels
Outgoing Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (5)
_ExcerptUniteCaseRoutingDeprecated
Mapping actions to and from case statuses Skills-based routing Configuring Unite Creating case statuses |