Title: _ExcerptCustomSettingsConfigSteps  
Owner: Helen Griffith
Creator: Helen Griffith Mar 01, 2016
Last Changed by: Helen Griffith Jan 24, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/6ji_DQ
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Vonage Contact Center PILOT Product Documentation for Summer '21 (2)
    Page: Configuring custom settings for optional Vonage Contact Center features in Salesforce
    Page: Creating or editing custom settings for Connect
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Jan 24, 2024 11:09 Helen Griffith View Changes
Oct 06, 2023 13:34 Helen Griffith View Changes
Oct 06, 2023 13:33 Helen Griffith View Changes
Jul 11, 2023 12:40 Helen Griffith View Changes
Feb 20, 2023 11:01 Helen Griffith  
Outgoing Links
Vonage Contact Center APIs (1)     Page: Getting your account key and API authentication token
Vonage Contact Center PILOT Product Documentation for Summer '21 (34)     Page: Configuring collapsing of the Log a Call area
    Page: Restricting which object types agents can relate calls to
    Page: Advanced Reporting and Statistics in Salesforce
    Page: Customizing the Log a Call area
    Page: Connect
    Page: Call logging in task records
    Page: Configuring next contact time
    Page: Using callbacks using Vonage Contact Center in Salesforce
    Page: Configuring progressive dialing
    Page: Creating or editing custom settings for Connect
    Page: Configuring Vonage Contact Center API authentication tokens
    Page: Configuring disposition codes for Vonage Contact Center in Salesforce
    Page: Logging a call during the call
    Page: Configuring Connect (dialer) with Vonage Premier for Service Cloud Voice
    Page: Automating callback numbers for Click to dial
    Page: Hiding fields for relating calls to objects
    Page: Enabling an agent to relate a call to multiple records
    Page: Creating a Remote Site for Vonage Contact Center in Salesforce
    Page: Setting Log a Call to automatically link the call to the record in focus
    Page: Configuring custom settings for optional Vonage Contact Center features in Salesforce
    Page: Unite (omni-channel routing)
    Page: Configuring Click to dial in Connect
    Page: Automating call recording for outbound calls
    Page: _ExcerptVCCRegions
    Page: Saving Log a Call notes in task records
    Page: Configuring dynamic Dial Lists
    Page: Configuring automatic call recording and callback numbers with Vonage Premier for Service Cloud Voice
    Page: Populating the Due Date field on task records
    Page: Creating Dial Lists from a filter
    Page: Processing task creation failures
    Page: Dial Lists and related records
    Page: Posting event messages to the Chatter feed
    Page: Configuring scheduled callbacks
    Page: Automating callback numbers in Connect