Title: Using Interaction Plans Manager  
Owner: Helen Griffith
Creator: Helen Griffith Dec 14, 2020
Last Changed by: Helen Griffith Nov 12, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/AYBMow
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Vonage Contact Center Product Documentation (12)
    Page: Configuring Salesforce external routing for Vonage Contact Center
    Page: Configuring SMS for Agent Workspace
    Page: Configuring Vonage Contact Center to use Salesforce Omni-Channel flows
    Page: Configuring webchat for Agent Workspace
    Page: ContactPad address book
    Page: Data sources in Interaction Plans Manager
    Page: Interactions in Agent Workspace
    Page: Overview of Vonage Contact Center and Vonage Business Communications integration
    Page: Service names in Interaction Plans Manager
    Page: Tracked actions
    Page: Using the address book and keypad in Agent Workspace
    Page: Vonage Call Summary fields
Hierarchy
Children (4)
    Page: Accessing Interaction Plans Manager
    Page: Working with destinations in Interaction Plans Manager
    Page: Working with interaction plans in Interaction Plans Manager
    Page: Working with mappings in Interaction Plans Manager
Labels
Global Labels (4)