Page Information

Title:	Using data sources in interaction plans
Owner:	Helen Griffith
Creator:	Helen Griffith	Feb 01, 2018
Last Changed by:	Helen Griffith	Nov 07, 2023
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/95GqE
Export As:	Word · PDF

Incoming Links

Vonage Contact Center Product Documentation (4)
Page: Configuring ContactPad Anywhere
Page: Configuring language packs for custom applet announcements
Page: Interaction outcomes
Page: Setting up queued callbacks

Labels

Global Labels (2)

Recent Changes

Time	Editor
Nov 07, 2023 10:20	Helen Griffith	View Changes
Jun 09, 2023 11:56	Helen Griffith	View Changes
Jan 20, 2022 13:18	Helen Griffith	View Changes
Aug 09, 2021 13:20	Helen Griffith	View Changes
Jan 22, 2020 15:11	Dawid Wietrzykowski (Unlicensed)

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Outgoing Links

Vonage Contact Center Product Documentation (8) Page: _ExcerptDataSourceApplets
Page: Take Message applet
Page: Data Connector applet
Page: Announcer applet
Page: Viewing mapped data source data in Real-time Analytics
Page: Automatic Call Distributor (ACD) or Universal Contact Distributor (UCD) applet
Page: Skill Tagger applet
Page: Send SMS applet