Title: Data Connector applet  
Owner: Helen Griffith
Creator: Helen Griffith Jul 22, 2014
Last Changed by: Helen Griffith Mar 11, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/SAE8Aw
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Vonage Contact Center Product Documentation (17)
    Page: _ExcerptDataSourceApplets
    Page: _ExcerptRetrievingCRMData
    Page: _ExcerptRetrievingSFData
    Page: _ExcerptSFDC
    Page: _ExcerptWSDC
    Page: Configuring Vonage Contact Center to use Salesforce Omni-Channel flows
    Page: Creating a record in an integrated and linked CRM system
    Page: Creating a Salesforce record
    Page: Customizing how Vonage Contact Center locates Salesforce records to pop
    Page: Defining a web service interaction using XML to retrieve data from and send data to a Web Service
    Page: IVR applets
    Page: Retrieving data from and sending data to a Web Service
    Page: Updating a record in an integrated and linked CRM system
    Page: Updating a Salesforce record
    Page: Using a template to retrieve data from and send data to a Web Service
    Page: Using data sources in interaction plans
    Page: Vonage Contact Center with VBC
Vonage Contact Center PILOT Product Documentation for Summer '21 (3)
    Page: _ExcerptRetrievingSFData
    Page: _ExcerptSFDC
    Page: _ExcerptWSDC
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Time Editor  
Mar 11, 2024 14:03 Helen Griffith View Changes
Aug 24, 2023 12:43 Helen Griffith View Changes
Oct 17, 2022 11:45 Helen Griffith View Changes
Jul 18, 2022 12:26 Helen Griffith View Changes
Jul 12, 2022 14:16 Helen Griffith  
Outgoing Links
Vonage Contact Center Product Documentation (21)     Page: Creating a Salesforce record
    Page: Retrieving data from Salesforce
    Page: Configuring Vonage Contact Center to use Salesforce Omni-Channel flows
    Page: Viewing mapped data source data in Real-time Analytics
    Page: Automatic Call Distributor (ACD) or Universal Contact Distributor (UCD) applet
    Page: Retrieving data from an integrated and linked CRM system
    Page: Data Source Mappings
    Page: Linking Vonage Contact Center to a Microsoft Dynamics 365 account
    Page: Retrieving data from and sending data to a Web Service
    Page: Testing your web service interaction definition
    Page: Announcer applet
    Page: _ExcerptSFDC
    Page: Data Router applet
    Page: Linking Vonage Contact Center to a Salesforce account
    Page: Customizing how Vonage Contact Center locates Salesforce records to pop
    Page: _ExcerptWSDC
    Page: Updating a Salesforce record
    Page: _ExcerptCallsOnly
    Page: Updating a record in an integrated and linked CRM system
    Page: Retrieving data from Salesforce using Salesforce Object Query Language (SOQL)
    Page: Creating a record in an integrated and linked CRM system