Get user's skills
The GET /users/{userId}/skills
endpoint gets a list of all skills for the user matching the user ID provided.
Most URLs in the example code use the following values:
- ***. To access the API for your region, replace *** with the correct subdomain for your region:
Region URL subdomain Base URL EMEA emea https://emea.api.cc.vonage.com USA nam https://nam.api.cc.vonage.com APAC apac https://apac.api.cc.vonage.com - <ACCESS_TOKEN>. The value represents a bearer access token which you must use to validate every request. Replace <ACCESS_TOKEN> where used with your bearer access token. For information about getting a bearer access token, see How to authenticate with a Vonage Contact Center (VCC) API.
Headers
Header parameters in Requests (User Admin API) apply to this endpoint.
Authorization scopes supported:
Scope | Access granted |
---|---|
users:read | Entire endpoint |
users:write | Entire endpoint |
Parameters
The endpoint accepts the following query parameters:
userID
Type | Required | Example |
---|---|---|
String | True | 2f9207ca-8922-4245-bfc5-d8f42939e29a |
The user ID of the required user.
limit
Type | Required | Example |
---|---|---|
integer | False | 25 |
The required number of items per page. Minimum of 1. Maximum of 5000. Default is 25.
page
Type | Required | Example |
---|---|---|
integer | False | 1 |
The required page. Minimum of 1, maximum of 1000000000. Default is 1.
Requests
Request user's linked skills
curl -L -X GET "https://***.api.newvoicemedia.com/useradmin/users/8e22b1fe-d2ea-403d-8c03-50eb21188e79/skills" \ -H "Accept: application/vnd.newvoicemedia.v4+json" \ -H "Authorization: Bearer <ACCESS_TOKEN>"
Responses
Responses contain a list of all skills for the user matching the user ID provided.
Successful response
Successful requests return a 200 Success
code and a collection of skills.
Example response
{ "meta": { "page": 1, "count": 3, "pageCount": 1, "totalCount": 3 }, "userId": "2e112b55-abf7-4ae3-b737-517d0d01513f", "agentDisplayId": "9876", "agentSkills": [ { "skillId": "b71db70d-287b-4478-ac04-9557be0f82b2", "skillDisplayId": "1122", "skillName": "Group1", "agentSkillLevel": "6" }, { "skillId": "c5cef79b-2fad-4316-be1f-e2003d592ffb", "skillDisplayId": "1133", "skillName": "Group2", "agentSkillLevel": "2" }, { "skillId": "ad1935ca-736c-4227-be30-dad9fdd5406b", "skillDisplayId": "1155", "skillName": "Group3", "agentSkillLevel": "9" } ] }
where:
userId
. The unique ID of the user.agentDisplayId
. The agent's unique ID.agentSkills
. The skills assigned to the agent.skillId
. The unique ID of the skill.skillDisplayID
. The skill's unique ID.skillName
. The name of the skill.agentSkillLevel
. The agent's skill level.
For information, see Trying out Vonage Contact Center APIs.