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Interaction Content Export API

Interaction Content Export API

Owned by Helen Griffith
Last updated: about 6 hours ago


Try it out

  

For information, see Trying out Vonage Contact Center APIs.

What is the Interaction Content Export API?

The Vonage Contact Center Interaction Content Export API enables you to schedule an export of interaction content from Vonage Contact Center to an external storage provider.

Currently, Amazon S3 and Azure Blob Storage providers are supported.

Who is the Interaction Content Export API for?

Interaction Content Export API is for developers, engineers, and anyone else comfortable with integrating with RESTful APIs who needs to schedule the export of interaction content to an external storage provider. Common use cases:

  • Exporting all interaction content data to an external provider in one batch
  • Recurrently exporting interaction content data to an external provider each hour

User-level API

User-level API credentials are required to use this API. User-level credentials are linked to an active user and enforce their permissions while using the available endpoints.

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