Interaction Content Export API
- Helen Griffith
Beta/Early Access Program This API is in the Beta/Early Access Program and is still under development. If you are interested in using this API, please contact your Customer Success Manager or Account Manager. Participation in this pilot program is at the discretion of Product Management and not guaranteed. Use of this API outside of the program is prohibited. For information, see Trying out Vonage Contact Center APIs.
What is the Interaction Content Export API?
The Vonage Contact Center Interaction Content Export API enables you to schedule an export of interaction content from Vonage Contact Center to an external storage provider.
Currently, Amazon S3 is the only supported storage provider.
Who is the Interaction Content Export API for?
Interaction Content Export API is for developers, engineers, and anyone else comfortable with integrating with RESTful APIs who needs to schedule the export of interaction content to an external storage provider. Common use cases:
- Exporting all interaction content data to an external provider in one batch
- Recurrently exporting interaction content data to an external provider each hour
User-level API
User-level API credentials are required to use this API. User-level credentials are linked to an active user and enforce their permissions while using the available endpoints.