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ContactWorld from NewVoiceMedia is a fully-featured call center hosted on the network for call center agents. The ContactWorld hosted solution means that no customer-premises equipment (CPE) is required, meaning that the client does not need to worry about costly systems integration or maintenance.

 

 

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General features

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Getting started

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Using

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Agents

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Supervisors

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Calls

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Skills

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Settings

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Reference

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