Title: Q3 '22 release  
Owner: Helen Griffith
Creator: Helen Griffith Jul 04, 2022
Last Changed by: Helen Griffith Oct 17, 2022
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/CQA82g
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Time Editor  
Oct 17, 2022 11:55 Helen Griffith View Changes
Oct 03, 2022 10:33 Helen Griffith View Changes
Jul 18, 2022 14:49 Helen Griffith View Changes
Jul 18, 2022 14:46 Helen Griffith View Changes
Jul 18, 2022 13:44 Helen Griffith  
Outgoing Links
External Links (2)
    https://developer.salesforce.com/docs/atlas.en-us.securityI…
    https://help.salesforce.com/s/articleView?language=en_US&ty…
Vonage Contact Center APIs (1)     Page: User Admin API
Vonage Contact Center Product Documentation (24)     Page: Tracked actions
    Page: Creating or editing multiple users from a CSV file
    Page: Take Message applet
    Page: Configuring individual users
    Page: IVR Collect Audio applet
    Page: Making and receiving calls in ContactPad
    Page: Vonage Contact Center feature retirement
    Page: Creating a single Dial List (first-come, first-served)
    Page: IVR Secure Payments solution
    Page: Using Real-time Analytics
    Page: Real-time Analytics metrics
    Page: Using a Data Source value in a Web Service Interface request
    Page: Retrieving data from Salesforce
    Page: Vonage Contact Center omni-channel solution
    Page: Vonage Premier for Service Cloud Voice
    Page: Payments in Vonage Contact Center
    Page: Using multi-interaction routing
    Page: Creating a single Dial List (record ownership)
    Page: Viewing collected IVR data
    Page: Configuring agent states
    Page: Creating multiple individual Dial Lists for agents
    Page: Q3 '22 release
    Page: Warm and cold transfers in ContactPad
    Page: Configuring groups