API reference (Conversation Analyzer API)

API reference (Conversation Analyzer API)

Here you can find more detailed information about each resource and end point in the Conversation Analyzer API.

This information includes:

  • Resources
    The resources are the objects, items, or things that the API returns. The Conversation Analyzer API returns Interactions and Status resources.
    Expand the resources to view a list of available methods. An Overview page provides a description of the resource.

  • Methods and end points
    The methods describe actions you can perform using the Conversation Analyzer API on the available resources.
    Click a method/end point name to open a page that describes how to make a request including the required/optional parameters, and what to expect in a successful response.