_ExcerptWebRTCBackup
- Helen Griffith
Owned by Helen Griffith
If VCC loses connection with Vonage's WebRTC and if enabled for your account, Vonage will automatically connect VCC to a backup WebRTC provider to restore service. As long as the backup provider is not blocked by your firewall, the switch from Vonage's WebRTC to the other provider will occur seamlessly.
Support and documentation feedback
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.