_ExcerptResettingPassword

Owned by Helen Griffith
Last updated: Aug 17, 2020
1 min read


To set or reset your password, perform the following steps:

Type a new password in both the Password and Confirm password fields. The values in the fields must match and must conform to your account's password policy. Click Submit, Reset or Update depending on which form you are using.

  • If your password does not conform to your account's password policy, you receive an error message. The error message contains the number and type of characters your password must contain. Try again.
  • If your password has been compromised, you receive an error message. Try again. For information about compromised passwords, see Passwords in Vonage Contact Center.
  • If your password conforms to your account's password policy, confirmation appears in your browser, and you also receive a confirmation email.

You can now log in to the VCC Admin Portal and ContactPad using your password.

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