Page Information

Title:	Overview of ContactPad
Owner:	Helen Griffith
Creator:	Helen Griffith	Dec 10, 2015
Last Changed by:	Helen Griffith	Oct 21, 2024
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/pjm_DQ
Export As:	Word · PDF

Vonage Contact Center Product Documentation (1)     Page: ContactPad Refresh

Vonage Contact Center PILOT Product Documentation for Summer '21 (11)     Page: Call history in ContactPad     Page: ContactPad in Salesforce     Page: ContactPad Refresh     Page: ContactPad with multiple interactions     Page: ContactPad with presence     Page: ContactPad with Unite     Page: Getting started with ContactPad     Page: Making and receiving calls in ContactPad     Page: Personal queues in ContactPad     Page: Voicemail in ContactPad     Page: Vonage Contact Center omni-channel solution

Children (19)
    Page: Agent states in ContactPad
    Page: Call history in ContactPad
    Page: Call notifications in ContactPad
    Page: ContactPad address book
    Page: ContactPad with multiple interactions
    Page: ContactPad with presence
    Page: ContactPad with Screen Lock for Vonage Contact Center
    Page: ContactPad with WebRTC
    Page: Extended agent presence (calls) in ContactPad
    Page: Extended automatic wrap in ContactPad

• using_contactworld
• starting_contactworld

Time	Editor
Oct 21, 2024 11:03	Helen Griffith	View Changes
Feb 23, 2023 09:51	Helen Griffith	View Changes
Apr 25, 2022 07:46	Helen Griffith	View Changes
Apr 06, 2020 13:35	Dawid Wietrzykowski	View Changes
Mar 17, 2020 12:25	Helen Griffith

Vonage Contact Center PILOT Product Documentation for Summer '21 (8)     Page: ContactPad in Salesforce     Page: _ExcerptContactPadButtons     Page: Reporting problems in ContactPad     Page: _Images ContactPad     Page: _ExcerptContactPadInteractionCards     Page: _ExcerptContactPadState     Page: Logging an interaction in ContactPad     Page: Changing states in ContactPad