Title: Feature permissions  
Owner: Helen Griffith
Creator: Helen Griffith Dec 15, 2022
Last Changed by: Helen Griffith Jul 29, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/DABK3w
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Vonage Contact Center Product Documentation (2)
    Page: Configuring admin and supervisor feature permissions
    Page: Vonage Contact Center account user roles
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Jul 29, 2024 12:41 Helen Griffith View Changes
Jul 01, 2024 15:13 Helen Griffith View Changes
Jan 22, 2024 12:25 Helen Griffith View Changes
Jan 04, 2024 17:52 Helen Griffith View Changes
Nov 01, 2023 13:47 Helen Griffith  
Outgoing Links
Vonage Contact Center APIs (1)     Page: V0 APIs
Vonage Contact Center Product Documentation (37)     Page: Configuring Team Monitoring access
    Page: Configuring agent states
    Page: Agent licenses
    Page: Using Real Time views
    Page: Accessing Interaction Plans Architect
    Page: Integrating with Salesforce Omni-Channel presence
    Page: Deleting interaction content
    Page: Listening to, viewing, and commenting on interaction content
    Page: Configuring skills
    Page: Configuring Salesforce external routing for Vonage Contact Center
    Page: Deleting an applet or applets
    Page: Virtual Assistant
    Page: Editing an applet
    Page: Visualizing a call flow
    Page: Configuring individual users
    Page: Editing Configuration (Account Settings)
    Page: Setting post-call named route
    Page: Vonage Contact Center omni-channel solution
    Page: Using Team Monitoring
    Page: Configuring applet transfer strings
    Page: Configuring groups
    Page: Using Real-time Analytics
    Page: Viewing collected IVR data
    Page: Linking Vonage Contact Center to a Salesforce account
    Page: Accessing and finding your way around User Admin
    Page: Controlling features for your account
    Page: Linking Vonage Contact Center to a Microsoft Dynamics 365 account
    Page: Configuring Interaction Content
    Page: Configuring licenses
    Page: Renaming an applet
    Page: Configuring friendly names for IVR slots
    Page: Creating an applet
    Page: Configuring password policy
    Page: Configuring short codes
    Page: Configuring single sign-on
    Page: Setting initial applet
    Page: Changing the active interaction plan remotely