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Configuring password policy

Configuring password policy

May 15, 2023

How do I configure rules for users' passwords?

In the VCC Admin Portal you can configure a password policy. This policy determines the minimum strength of a user's password. A strong password can enhance the security of your VCC Admin Portal and ContactPad systems.

To configure a password policy, perform the following steps:

  1. Log in to the VCC Admin Portal and go to Configuration (within Account Settings). Configuration appears. For information on accessing Configuration, see Editing Configuration (Account Settings).

  2. Click the Passwords tab. The Passwords area appears.

  3. Provide the following information:

     

  4. Click Update Policy. The password policy is set for your account.

Now, whenever a user sets their password, the password must conform to these rules. An error message appears if the password does not contain all the required parameters. The user must reset their password in line with the password policy.

When a user's password has expired, a message appears when they try to log in. This message tells them to reset their password. Their new password must conform to the rules in the password policy.

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