_ExcerptWalkMeFirewallConfiguration
- Helen Griffith
Critical domains Recommended For more information, see https://support.walkme.com/knowledge-base/access-requirements-for-walkme/.
Vonage Contact Center uses a third party tool—WalkMe—to inform supervisors and administrators about new features and guide them when using the portal. To benefit from this functionality, you must add the following domains to your allowlist:Domain Purpose of Domain If Access is Blocked *.walkme.com Load the WalkMe product WalkMe will not function s3.walkmeusercontent.com Images in WalkMe Solutions hosted by WalkMe’s AWS Images in WalkMe Solutions that are hosted by WalkMe’s AWS will not appear Domain Purpose of Domain If Access is Blocked clients2.google.com/service/update2/crx Update Chrome extensions WalkMe Chrome extensions (Player and Editor) will not be able to update safari-extensions.apple.com/details/ Update Safari extensions WalkMe Safari extension (Player and Editor) will not be able to update
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.