_ExcerptParkingInteractions

Owned by Helen Griffith
Jul 19, 2016
1 min read

We recommend that you only ever have one parked case at a time and that you only park cases for a short time. If you want to park a case for longer, you should build this into your workflow instead. You might want to park a case for longer while you wait for a response relating to this case for example. For information about building your workflow, see Configuring Unite.

Support and documentation feedback

For general assistance, please contact Customer Support.

For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.