Release notes for version 19.109 of Connect

Date of release

Apr 12, 2019 

Summary

Improved Error Handling in the Connect Component (Bugfix)

Enabled by default

Agent changes

Sometimes the Connect component would display a Salesforce error message ("internal server error").  We will now display a custom error message with a reference for a VCCContactWorld__Log__c record.

Supervisor changes

It's easier to understand what might be the cause of errors by inspecting the VCCContactWorld__Log__c record created for this scenario.