Skills fields
- Helen Griffith
Owned by Helen Griffith
| Type | Group/Name | Description | |
|---|---|---|---|
| Dimensions | |||
| Skill display ID | The ID of the skill, as set in User Admin in the VCC admin portal during skill creation. | ||
| Skill level | The level of the skill an agent has. | ||
| Skill name | The name of the skill, as defined in User Admin in the VCC admin portal during skill creation. | ||
| Measures | |||
| Count | The number of items included in selected dimensions. | ||
| Skills list | The list of skill names for selected dimensions. | ||
Support and documentation feedback
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.