Managing agents in Team Monitoring
- Helen Griffith
Owned by Helen Griffith
Team Monitoring is located within the Insights product area in Vonage Contact Center admin portal. For information about accessing and navigating Team Monitoring, seeĀ Accessing and navigating Insights products.
When you have accessed Team Monitoring, and have located the dashboard you want to view, to open the dashboard, click its row or tile. The dashboard appears.
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