Resizing and collapsing panels in Agent Workspace
- Helen Griffith
In Agent Workspace you can resize panels or even collapse some of them, meaning that you can see more content in the panels you use most and reduce the size of or hide those you don't need to see.
In the main agent interface, you can resize and collapse both the conversation log and the insights panel. In interaction history, you can only resize the panels.
To resize panels, hover over the divider between the panels and use the resize icon 
to drag the divider to where you require.
To collapse panels, hover over the divider between the panels and click the collapse icon 
.
When collapsed, click again to expand the panel.
For general assistance, please contact Customer Support.
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