Winter '18 Release
You can find the Winter '18 Release Notes here.
Sales Focus
Connect, NewVoiceMedia’s Salesforce-embedded dialer offering, has undergone continual development since it was first launched. Our latest improvements to the solution are intended to improve the ease of use for both admins and sales representatives.
| ContactWorld for Sales | ContactWorld for Service | ||||||
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| Express | Essentials | Select | Premium | Express | Essentials | Select | Premium |
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Intelligent Communications Platform
| ContactWorld for Sales | ContactWorld for Service | ||||||
|---|---|---|---|---|---|---|---|---|
| Express | Essentials | Select | Premium | Express | Essentials | Select | Premium |
This feature is architecture based and is not reliant on package | ||||||||
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
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| ✓ |
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