_ExcerptNewDialListFollowup

Owned by Helen Griffith

Last updated: Aug 08, 2017

Used in Creating a Dial List from a file upload, Creating a Dial List from a list view, Creating a Dial List from a report, Creating Dial Lists from a filter, Duplicating a dynamic Dial List.Before you or any assigned agents can use your Dial List, you must complete the following tasks:

Assign Dial Lists to agents. By default, Connect assigns all call records in static lists to you.
Activate the Dial List.

You can also edit filters (where applicable), change the priority of a Dial List, set permissible call times, and edit custom fields.

For information about these tasks, see Editing a Dial List.

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