_ExcerptParkingInteractions

Owned by Helen Griffith
Jul 19, 2016

We recommend that you only ever have one parked case at a time and that you only park cases for a short time. If you want to park a case for longer, you should build this into your workflow instead. You might want to park a case for longer while you wait for a response relating to this case for example. For information about building your workflow, see Configuring Unite.

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