Changing your telephone number in ContactPad

Owned by Helen Griffith
Last updated: Nov 03, 2023
1 min read

If enabled for your account, you can change your telephone number. When you receive an incoming call, the device that uses this telephone number rings.

How do I change the number that is called when I receive an incoming call?

To change your telephone number, perform the following steps:

  1. In ContactPad, click Settings.
    A new dialog box appears.

  2. In the Telephone Number field, type the telephone number you want incoming calls to route to. Click Save. You must reload ContactPad for the change to appear.

WebRTC users

If you are currently using WebRTC when making and receiving calls, if you want to switch to making and receiving calls using a physical—including mobile—phone, you must clear the Use Softphone check box in ContactPad settings.

For more information, see Using ContactPad with WebRTC.

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For general assistance, please contact Customer Support.

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